Frequently Asked Questions

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What's the difference between MyContainers and MyContainers Lite?
The specific differences between MyContainers and MyContainers Lite are detailed on their respective About pages.
What are the steps to copy my database from the Lite version over to the Standard version?

IMPORTANT: Before you start, make sure that both the Lite version and the Standard version have been updated to the latest version available from the Apple App Store.

NOTE: If you have just installed the Standard version and will be starting it for the first time, follow these steps:

  • Start the Standard version of My Containers
  • When prompted to "Choose Initial Database" tap "Import Lite Database"
  • The Standard version will automatically launch the Lite version.
  • When the copy process is complete, the database of Standard version and the Lite version will have identical contents.

NOTE: If you have already run the Standard version in the past, follow these steps instead:

  • Start My Containers and then tap the Settings button on the toolbar
  • Under Program Settings section tap the Manage Database Storage button
  • Now tap the Import Database from Lite Version button
  • You will receive a warning if the Standard database is not currently empty.  If you tap Continue to Import the Lite database the contents of the Lite database will be merged with the current contents of the Standard database. If this is not desired, you may tap Cancel and then delete or modify the current Standard database contents before proceeding.
  • If you tap continue, the Standard version will automatically launch the Lite version and copy its database into the Standard version.  
  • When this process is complete, tap Back and then tap Done. and your Standard database will be an exact copy of the the Lite version's database.
What are the steps to copy (or backup) a MyContainers database from one device to another device or to an external file?
  1. Export the MyContainers database from the first device
    • Start My Containers and then tap the Settings button on the navigation bar
    • Under the Program Settings section tap the Manage Database Contents button
    • Now tap the Create Database Backup button.  This puts all of your database items and configuration into a specially formatted backup package file in the iTunes File Sharing area on your device.
  2. Copy the database files in the first device's iTunes File Sharing Area to your computer
    • Open iTunes on your computer and connect the first device to your computer with your USB charging cable
    • After iTunes recognizes the device, select the device's icon on the top left side of the iTunes window
    • Under the device's Settings heading, select the File Sharing tab
    • In the Apps Pane, scroll down and select the MyContainers app
    • Next, select the backup.mycontainers file in the MyContainers Documents Pane and drag it onto your computer's desktop
    • You may now disconnect the device from your computer by clicking the Eject button to the right of the device's name
  3. Copy the database backup package file from your computer to the second device's iTunes File Sharing Area
    • Connect the second device to your computer with your USB charging cable
    • After iTunes recognizes the device, select the device's icon on the top left side of the iTunes window
    • Now, under the device's Settings heading, select the File Sharing tab
    • In the Apps Pane, scroll down and select the MyContainers app
    • Now, drag the backup.mycontainers file from your desktop to the MyContainers Documents Pane in iTunes
    • You may now disconnect your device from your computer by clicking the Eject button to the right of the device's name
  4. Import the My Containers database backup package into the second device
    • Now, start My Containers on the second device and then tap the Settings button on the navigation bar.
    • Under the Program Settings section tap the Manage Database Contents button
    • If the database is not currently completely empty, you will be prompted in the next step whether or not to erase the existing data before restoring the backup.
    • Finally, tap the Restore Database Backup button
  5. At this point, the databases of both devices contain an identical copy of all of the containers, items, attributes and configuration information and you also have a copy of the backup package file on your computer's desktop.
How can I remove all of the (sample) data from my database?
  • NOTE: Only use this procedure if you want to delete everything in your current database and start over from scratch.
  • Start the Standard version of My Containers and then tap the Settings button on the toolbar
  • Under the Program Settings section tap the Manage Database Storage button
  • Under the Delete Database section, tap the Delete All Database Items button and confirm the deletion when asked
  • NOTE: Sometimes it may be useful to stop at this point and delete only the database items, thus leaving the database configuration (i.e. custom Attribute and Category names).
  • If desired, under the Delete Database section, tap the Delete Database Configuration button and also confirm the deletion when asked
  • Your Standard version My Containers database is now completely empty and you may now create your own configuration from scratch, import your database from the Lite version, or reload a fresh copy of the sample data
Does MyContainers support iCloud Storage?

A version of MyContainers using iCloud storage to sync its database across multiple devices is a long term goal for MyContainers. It is not available at this time.  If this feature is important to you, please submit a contact form with that request.

What printers are supported for printing Item labels?

MyContainers has been tested with the Brother QL-810W Ultra-Fast Label Printer along with Brother DK-1201 Address Labels (1.1 X 3.5 Inch).  Please let us know if you have success with other printers or labels.

What printers are supported for printing Container sheets?

Any AirPrint compatible printer with 8.5" x 11" paper should work.